MCAT Prep You Can Trust: Proven Tools, Real Results

New Purchase: All new subscriptions go into effect from the time they are activated and not at the time of setup/purchase. A subscription can be activated immediately or any time thereafter. If your initial purchase consists of multiple courses (UBooks and Qbank), each can be activated individually and independently via your account on our website. This process of activating a subscription after purchase allows you the flexibility to start a subscription when you are truly ready to use it.

We recommend that all subscriptions be activated within 180 days of setup/purchase. Once a subscription is activated, it cannot be paused or suspended for any reason and will run continuously for the duration of the course material.

Renewal: A renewal is an extension of time to continue access to a current activated subscription. Because a renewal is an extension to an already active subscription, it is effective from the existing expiration date, not from the day of purchase and cannot be deferred to start at a later date/time.

Our Prep Course can be purchased from our website with payment due in full at time of purchase via a credit or debit card with American Express/Discover/MasterCard or Visa.

You will need to register for an account in order to purchase any of our products. Once you have registered for an account or if you already have an account:

• Log in to your UWorld account
• Click on the Cart icon at the top of the page and then select your desired product to see a list of available packages and their prices
• Select the package you wish to purchase
• Verify your profile information, address, and educational status, then click the Update button
• Enter your Billing address and credit/debit card information, then click Review Order
• Verify that the correct product is in your cart and click Place Order
• A purchase receipt will automatically be sent to your registered email address

You can purchase a Prep Course subscription using a credit or debit card with a Visa, MasterCard, Discover or American Express. After a successful payment, your subscription will immediately be available for activation via your account on our website or available complementary mobile applications.

You can also subscribe via personal check, money order, or demand drafts taken in U.S. dollars. These types of payments should be mailed to us and should include the name of the subscription and the duration, along with the details asked for in the registration form. We will set up your account as soon as we receive your payment and notify you via email of your access credentials. All direct-mail payments must be in U.S. dollars and made payable to:

UWorld, LLC
9111 Cypress Waters Blvd
Suite 300
Dallas, TX 75019

We do not accept cash via mail, currencies other than U.S. dollars or payments via fax.

What is your refund policy?

All direct UWorld purchase refund requests are evaluated case-by-case. The refund amounts determined are final.

Course Purchases

Courses purchased within 1-week of activating or receiving printed material, whichever is earlier, can receive a refund. The following conditions apply:

• No more than 10% of the course (including but not limited to Video Lectures, QBank, Flashcard Quizzes, UBooks, or a combination of any) may have been used
• A cancellation fee of 10% (minimum $10) will apply
• Any shipping charges will be deducted from the refund
• Return all printed material in new condition

If your course includes printed materials, the refund will be processed only after we receive the materials and verify their condition. Please return the printed materials to the address below.

UWorld, LLC 9111 Cypress Waters Blvd, Suite 300 Coppell, TX 75019-4858

When calculating partial refunds, the retail price of each course component will be used if that component is used beyond 10% of the course. This fee will be calculated at UWorld’s discretion.

Please use the following steps to purchase a renewal for your subscription:

• Log in to your account on our website
• Click on the User Icon in the top right corner of the screen
• Click on the Renew button corresponding to your subscription
• Select the Renewal duration you wish to purchase
• Verify your profile information, address, and educational status, then click the Update button
• Enter your Billing address and credit/debit card information, then click Review Order
• Verify that the correct package is in your cart and click Place Order

Upon a successful transaction, you will be sent a confirmation email receipt.

A renewal is an extension of time to continue accessing an active subscription, and it will not start the subscription over, provide a reset, or grant access to additional questions that were not previously accessible. Because a renewal is an extension to an already active subscription, it is effective from the existing expiration date, not from the date of purchase, and cannot be deferred in any way to start at a later date/time.

Please note that to qualify for renewal pricing, you will need to renew the course before it expires. Renewals are not offered to expired subscriptions. If you fail to secure a renewal before the expiration date, you will need to purchase a new subscription at the regular price directly from our website to regain access to the material.

Note: All times and dates displayed for subscription expiration correspond with the Eastern Time Zone (GMT/UTC -5 hours or New York Time), which may be different than your local time zone.

You may request to upgrade your subscription purchase as long as it has not been activated. If you purchase a combination package, all included subscriptions must be unused. Please be advised that current subscription pricing will apply.

It is possible to purchase a subscription as a gift for someone else. However, the intended recipient will need to register an account on our website (or have an account registered for them, with their profile information entered accurately). If the user is present at the time of purchase, the purchase can be made from their account on our website using any credit or debit card with a Visa, MasterCard, American Express, or Discover logo.